EZ-AD TV · Triage

User Data Deletion

How to have message data about you removed from Triage.

Most data deletes itself. Triage removes stored messages and attachments automatically after 30 days. If you messaged the operator more than 30 days ago, nothing of that conversation remains.

If you want it removed sooner

Write to us with the phone number or account you messaged from, so we can find the right conversation. You do not need an account with us — there is none to have.

  1. Email privacy@ezadtv.com with the subject Data deletion request, or write to the postal address below.
  2. Tell us the phone number or username you messaged from.
  3. We delete the stored copy of those messages and any attachments, and confirm when it is done.

We action requests within 30 days. There is no charge.

What gets deleted

What we cannot delete

Triage holds a copy for reading. The original messages live in WhatsApp or Slack and on the devices of everyone in the conversation, and we cannot reach those. To remove a message there, delete it in that app. Backups held by the platform are governed by that platform's own policy.

Contact

EZ-AD TV
101 West Big Beaver Rd, Floor 14
Troy, MI 48084, United States